Last updated: 29 May 2026
SBSProduction respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make an enquiry, book a service, or work with us.
SBSProduction provides photography, videography, social media content, event coverage, portraits, product content, sports content, wedding coverage, and related visual media services.
Website: sbsproduct.com
Location: Wolverhampton, United Kingdom
Contact email: contact@sbsproduct.com
For privacy questions or data protection requests, please contact us at contact@sbsproduct.com or through the contact form on sbsproduct.com.
We may collect the following information:
We only collect information that is needed to respond to enquiries, manage bookings, provide our services, deliver finished content, improve our website, and run our business.
We may use your personal information to:
As part of our services, we may capture and process photos and videos of clients, guests, staff, products, venues, athletes, performers, or members of the public.
Where appropriate, you are responsible for ensuring that people involved in your shoot or event are aware that photography or filming is taking place.
For commercial shoots involving models, staff, customers, talent, influencers, performers, athletes, or members of the public, the client is responsible for obtaining any required permissions, consents, and model or talent releases unless agreed otherwise in writing.
We will not sell your photos or videos to third parties. We may use selected content for our portfolio, website, social media, advertising, showreel, and promotional materials where this has been agreed, permitted, or is reasonable in connection with the service provided.
For private, sensitive, confidential, or restricted shoots, please tell us before the shoot.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Depending on the situation, we may process your personal information because:
If payments are made online, your payment may be processed by a third-party payment provider. We do not store full card details on our website. Payment providers process payment information according to their own privacy and security policies.
Our website may use cookies and similar technologies to improve the browsing experience, understand website traffic, remember preferences, and support marketing or analytics.
You can accept, reject, or manage cookies through the cookie settings shown on the website. You can also adjust cookie settings in your browser.
We may share your information only when necessary, including with:
We do not sell your personal information.
We keep personal information only for as long as needed for the purpose it was collected.
Client communication, invoices, contracts, and booking records may be kept for legal, tax, and accounting purposes. Photos, videos, edited files, and galleries may be kept for a reasonable period after delivery, but long-term storage is not guaranteed unless agreed in writing.
Clients should download and back up their final files after delivery.
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration, or disclosure.
However, no website, email system, cloud platform, or online transfer is completely secure. You send information to us at your own risk.
Under the UK GDPR and the Data Protection Act 2018, you may have the right to:
To make a privacy request, please contact us at contact@sbsproduct.com or through the contact form on sbsproduct.com.
Our website may contain links to third-party websites, platforms, galleries, payment providers, or social media pages. We are not responsible for the privacy practices or content of those third-party websites.
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.
Last updated: 29 May 2026
These Terms & Services apply to all bookings, enquiries, projects, shoots, packages, retainers, and services provided by SBSProduction. By booking a service, paying a deposit, accepting a quote, or using our website, you agree to these terms.
SBSProduction provides photography, videography, short-form social content, event and business coverage, professional portraits, product content, sports content, wedding coverage, brand campaigns, retainers, and related visual media services.
Website: sbsproduct.com
Location: Wolverhampton, United Kingdom
Contact email: contact@sbsproduct.com
The exact services included in your booking will depend on the package, quote, invoice, or written agreement confirmed before the shoot.
Services may include:
Package details, turnaround times, deliverables, and prices may vary depending on the project.
Prices shown on the website are starting prices and may vary depending on the shoot type, location, duration, complexity, editing requirements, travel, number of deliverables, usage requirements, and any custom requests.
A booking is not confirmed until SBSProduction has accepted the booking and any required deposit or payment has been received.
A deposit may be required to secure your booking date and time. Unless agreed otherwise in writing, deposits are non-refundable because they reserve time in the schedule and may prevent other bookings.
The remaining balance must be paid by the agreed due date. Final edited content may be withheld until full payment has been received.
Late payments may delay delivery.
If you need to cancel or reschedule, please contact SBSProduction as soon as possible.
Rescheduling is subject to availability. If a client cancels close to the shoot date, fails to attend, or does not provide necessary access, information, products, people, or locations, payments already made may not be refundable.
If SBSProduction needs to reschedule due to illness, emergency, unsafe conditions, equipment failure, severe weather, or circumstances outside our control, we will work with you to arrange a suitable alternative date.
The client is responsible for:
For events, the client is responsible for making guests aware that photography or filming may take place.
By booking SBSProduction, you acknowledge that photography, videography, editing, colour grading, framing, music choice, pacing, and final creative decisions involve artistic judgement.
We will follow the agreed brief where possible, but exact results cannot be guaranteed. Unedited RAW files, project files, or working files are not included unless agreed in writing.
Each booking includes up to 2 rounds of minor revisions, unless agreed otherwise in writing. Minor revisions include small adjustments such as simple trimming, basic text changes, minor colour tweaks, or small sequencing changes.
Major changes, new creative direction, additional edits, re-edits, extra formats, or changes outside the original brief may be charged separately.
Estimated delivery times may vary depending on the package and project. Delivery windows may include 3–5 days, 5–7 days, 7–10 days, or 10–14 days depending on the service selected.
Delivery times are estimates, not guarantees, unless agreed in writing. Delivery may be delayed by late payment, missing information, client feedback delays, technical issues, or circumstances outside our control.
Final files are usually delivered digitally through an online gallery, download link, cloud folder, or another agreed method.
Clients are responsible for downloading and safely storing their final files. SBSProduction may keep copies for a reasonable period, but long-term storage is not guaranteed unless agreed in writing.
Unless agreed otherwise in writing, SBSProduction owns the copyright in all photos, videos, edits, and creative work produced.
After full payment, the client receives a licence to use the final delivered content for the agreed personal, business, social media, website, marketing, or promotional purposes.
The client may not sell, license, heavily alter, claim authorship of, or transfer the content to third parties without written permission.
Commercial usage, paid advertising, broadcast, resale, agency use, or extended licensing may require a separate agreement.
Unless privacy or confidentiality has been agreed in writing, SBSProduction may use selected final content for portfolio, website, social media, advertising, showreel, and promotional purposes.
For private events, sensitive projects, minors, confidential business work, or unreleased products, please discuss restrictions before the shoot.
Where videos include music, logos, fonts, stock footage, graphics, or third-party materials, usage may be subject to third-party licence terms.
The client is responsible for ensuring they have the right to use any materials they provide to SBSProduction, including logos, music, images, graphics, scripts, products, uniforms, artwork, trademarks, or brand assets.
Each booking includes up to 2 rounds of minor revisions, unless otherwise agreed in writing.
Revision requests must be sent within a reasonable time after delivery. Major changes, new creative direction, additional editing, extra exports, different formats, or changes outside the original brief may be charged separately.
Refunds are not normally available once a shoot has taken place, editing has started, files have been delivered, or time has been reserved.
If there is a genuine issue with the delivered service, please contact SBSProduction so we can review the matter and, where appropriate, offer a reasonable solution.
Additional costs may apply for travel, parking, venue fees, accommodation, props, studio hire, assistants, special equipment, rush delivery, or extended shoot time.
Any extra costs will be discussed where possible before being charged.
SBSProduction may refuse, pause, or stop work if a location, event, or situation is unsafe, illegal, abusive, threatening, discriminatory, or unsuitable.
The client is responsible for ensuring a safe working environment.
SBSProduction will take reasonable care when providing services. However, we are not liable for indirect losses, loss of profit, loss of business, reputational damage, emotional distress, or losses caused by circumstances outside our control.
Our total liability will not exceed the amount paid by the client for the specific service, unless the law says otherwise.
You agree not to misuse this website, attempt to interfere with its security, copy its content without permission, or use it for unlawful purposes.
Website content, including text, images, videos, branding, and design, belongs to SBSProduction or its licensors unless stated otherwise.
SBSProduction may update prices, packages, services, website content, and these terms at any time. The terms in place at the time of booking will usually apply to that booking unless otherwise agreed.
These terms are governed by the laws of England and Wales. Any disputes will be handled under the courts of England and Wales.
